Gravel Hill, Wombourne, Wolverhampton, WV5 9HA

    Telephone: 01902 893 375
    Out of hours: 111

    General Patient Information

    Complaints

    We operate a Practice Complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria.

    For further information on how to make a compliant, please see the Patient Complaint Procedure in our Polices section.

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    South East Staffordshire and Seisdon Peninsula CCG

    South East Staffordshire and Seisdon Peninsula CCG has the responsibility of commissioning healthcare for the population of South East Staffordshire. Further information can be found on their website at www.sesandspccg.nhs.uk.

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    Patient Feedback

    Gravel Hill Surgery is committed to giving the best possible service and welcomes feedback from patients and visitors.

    All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

    Please let us have your comments both positive and negative by writing to the practice manager, our postal address can be found above.

    Your comments will help us to maintain our high standard of service.

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    GP Published Earnings

    All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

    The average pay for GPs working in Gravel Hill Surgery in the last financial year was £55,376 before tax and National Insurance. This is for 1 full time GP, 5 part time GPs and 1 locum GP who have worked in the practice for more than six months.

    NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.