Urgent Problems & Out of Hours

Life Threatening Emergencies

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

Injuries

The surgery is equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone then you should attend the Accident & Emergency (A&E) Department at the New Cross Hospital (Tel 01902 307999) or Russells Hall Hospital (Tel 01384 456111).

Also in the event of poisoning or overdose then attend A&E.

Urgent Problems during Surgery Hours

Please Telephone 01902 893375 during our surgery opening hours.

The receptionist will need to take some details about the problem and arrangements will be made for you to be seen by the doctor as soon as possible.

Urgent appointments are to discuss one problem only, and we are unable to guarantee that you will be able to see the clinician of your choice.

How to Get Healthcare Advice & Assistance
when the Surgery is Closed:

When the surgery is closed and you need medical help which is not an emergency, call NHS 111. Calls to 111 are free from land lines and mobile telephones. Lines are open 24/7, every day of the year.

You can call 111 when you think you need to go to the Emergency Department at the hospital, or another Urgent Care Service, if you need advice outside surgery opening hours or you are not sure who to call for medical help.

Please only visit the A&E department if it is an emergency.